To our valued customers,
In light of recent developments, we would like to update our you on the precautionary and mitigative measures we are engaging in in response to COVID-19. Given that the disease has been classified as a pandemic, it is imperative that we all join forces and rise to the challenge of minimizing its spread while protecting the vulnerable.
We recognize that COVID-19 is now a tangible threat to the health of our customers and partners, as well as their families, friends, colleagues, and loved ones.
To provide some additional clarity during these uncertain times, we have assembled a list of FAQs for you:
What measures are you taking to mitigate the risks of COVID-19?
We have initiated temperature testing and social distancing of ourselves. We have also instigated additional sanitization measures and will continue to uphold our high standards of cleaning and disinfection within our premises.
Are we still able to place our orders online?
Yes, our website will remain functional for all online purchasing.
Then choose the delivery service you wish (curbside pickup, delivery or mail).
Will there be any disruptions to order processing and shipping services?
No, not at the moment; this will however be contingent on the continued operations of Canada Post and other common carriers.
We are diligently monitoring official channels and guidelines to ensure we are taking the right steps at the right time, and will do our best to keep you updated through announcements on our website.
Your patience and understanding is truly appreciated during this crisis, and I would like to once again underscore our commitment to act proactively, responsibly, and with integrity to ensure the health and safety of our communities.